Residential Fiber
Step 1: Sandhill will be placing fiber along the road
This is the major step in bringing fiber to your area. We will build the main fiber line, connecting it to our network. It is just like a roadway system where each neighbor feeds back in to the core fiber connection and out to the world.
Who’s been in my yard?
Don’t worry – coming home to different colored paint in your yard is a good thing, that means the process has started with the utility companies and they have marked their lines of service that run to your home. That way, when we start digging for our fiber lines, we will not cut off any utilities to your home or hit a gas line.
Step 2: Sandhill’s Fiber Drops
After the fiber has been placed along the road, our crew will bring a fiber line from the main line to your home. The Sandhill team will plow a small line from the curb of your home, burying the fiber line as they go. You should see little disturbance to your yard.
Step 3: Sandhill’s Installation
This is the final step in the construction process. Sandhill technicians will make an appointment to install the fiber connection inside your home. This includes switching all services from your current copper connection and ensuring the WiFi network is up and running.
With Sandhill Fiber, enjoy:
- A reliable, high quality connection
- Choose enough bandwidth to connect all your devices to WiFi
- Faster connection speeds
- Improved productivity
- Unlimited Internet usage (no data caps!)
- A future-proofed home for technology
- Virtually no maintenance
- Less vulnerability to glitches or interference – even from weather!
- Clearer phone conversations (including reliable access to 911) and TV signals*
- Secure voice and data transmissions
*Prices are for Residential Service only and subject to change. Package includes ONT and 8 hour battery backup. Installation fee waived with 1 yr contract. If service is disconnected before 1 yr, customer will be billed ETF. ONT and battery back up must be turned in at the time of disconnect or subscriber will be billed for equipment in full. Some restrictions may apply. See store for details. $185 early termination fee.
Fiber Construction FAQ’s
How does the weather affect the project?
Do I have to be home when you install the fiber?
Will you dig up my yard?
Will my services be interrupted?
Will my phone service change?
Will there be any change to my Internet Service?
Faster Internet speeds will be available to you! Up to 1 Gbps! With fiber you can upgrade your speed and experience even more reliable service. Our Customer Service Representatives are available to answer any questions you may have regarding faster Internet speeds and pricing.
